IT staff logged in every six hours to check 30 systems. GenAI now automates monitoring, saving 3,000 hours and ending downtime risk.
A global leader in building technology with 94,000 employees and a digital backbone supporting more than 30 enterprise systems.
IT staff had to manually log in every six hours to check performance and capture KPIs, a repetitive process that consumed thousands of hours...
“With the SAP Automation Pilot service and SAP MaxAttention program, we had trusted guidance every step of the way. Together, they helped us identify potential, build a scalable AI strategy, develop and deploy solutions, and optimize the solutions for lasting impact.”
Johnson Controls's IT system monitoring is part of this use case:
Building technology, HVAC, fire, and security solutions for smart facilities.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
Related implementations across industries and use cases
Doubling revenue buried staff in admin. Bots now automate invoices and extract CAD specs, saving 10,000 hours annually.
Recruiters delayed hiring by manually translating applicant messages. Now, an AI agent screens and schedules via SMS in 18 languages.
Technicians faced long wait times for support. Now, an AI assistant queries manuals and IoT data instantly to speed up repairs.
Equipment blind spots risked production quality. AI now diagnoses machine health, shifting teams from reactive repairs to proactive care.
IT tracked just 26% of live events. Now, AI monitors everything and resolves bugs autonomously.
Fragmented knowledge across 30 jurisdictions slowed work. Lawyers now use AI to draft and research, minimizing external counsel scope.
Data silos left field teams blind during outages. Now, scanning a QR code instantly delivers live diagnostics and AI-guided repair steps.
Endpoint blind spots exposed critical operations. Now, AI automatically investigates and summarizes alerts so analysts act faster.
IT reporting took 10 mins while shoppers waited. AI now captures tickets via voice or text, cutting resolution time from 2 hours to 30 mins.
IT staff logged in every six hours to check 30 systems. GenAI now automates monitoring, saving 3,000 hours and ending downtime risk.
A global leader in building technology with 94,000 employees and a digital backbone supporting more than 30 enterprise systems.
IT staff had to manually log in every six hours to check performance and capture KPIs, a repetitive process that consumed thousands of hours...
“With the SAP Automation Pilot service and SAP MaxAttention program, we had trusted guidance every step of the way. Together, they helped us identify potential, build a scalable AI strategy, develop and deploy solutions, and optimize the solutions for lasting impact.”
Johnson Controls's IT system monitoring is part of this use case:
Building technology, HVAC, fire, and security solutions for smart facilities.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
Related implementations across industries and use cases
Doubling revenue buried staff in admin. Bots now automate invoices and extract CAD specs, saving 10,000 hours annually.
Recruiters delayed hiring by manually translating applicant messages. Now, an AI agent screens and schedules via SMS in 18 languages.
Technicians faced long wait times for support. Now, an AI assistant queries manuals and IoT data instantly to speed up repairs.
Equipment blind spots risked production quality. AI now diagnoses machine health, shifting teams from reactive repairs to proactive care.
IT tracked just 26% of live events. Now, AI monitors everything and resolves bugs autonomously.
Fragmented knowledge across 30 jurisdictions slowed work. Lawyers now use AI to draft and research, minimizing external counsel scope.
Data silos left field teams blind during outages. Now, scanning a QR code instantly delivers live diagnostics and AI-guided repair steps.
Endpoint blind spots exposed critical operations. Now, AI automatically investigates and summarizes alerts so analysts act faster.
IT reporting took 10 mins while shoppers waited. AI now captures tickets via voice or text, cutting resolution time from 2 hours to 30 mins.