Lowe's
Retail associate assistant
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
- 100% rollout to 1,700 stores
- 50%+ of interactions via voice
Merchandising relied on spreadsheets and physical resets. Digital twins now simulate layouts virtually before staff move a single shelf.
A Fortune 100 home improvement retailer operates over 1,750 stores with 300,000 associates serving tens of millions of customers weekly.
Customers faced an expertise gap for complex projects, while associates struggled to master technical details across 50,000 in-store items. Manual...
Home improvement retailer for appliances, tools, hardware, and building materials.
NVIDIA is a technology company that specializes in semiconductors, graphics processing units, and artificial intelligence for applications in data centers, gaming, and more.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Personal shoppers spent 32 minutes hunting through 50k items. AI now locates stock in under two minutes.
Factory design was slow and siloed. Now, digital twins run thermal simulations 150x faster, validating global layouts in minutes.
Data scattered across 700 tables forced operators to perform 100 daily manual tasks. Now, AI agents autonomously execute these workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
300+ receipt layouts forced manual entry. GenAI now reads raw images with 98.6% accuracy, cutting costs 90%.
Fleet repair estimates took up to 48 hours. Autonomous agents now process them in 30 minutes, absorbing a 10x volume surge.
Specialists manually compared PDF data. AI now flags deviations and routes them via Teams, cutting processing from days to <4 hours.
Merchandising relied on spreadsheets and physical resets. Digital twins now simulate layouts virtually before staff move a single shelf.
A Fortune 100 home improvement retailer operates over 1,750 stores with 300,000 associates serving tens of millions of customers weekly.
Customers faced an expertise gap for complex projects, while associates struggled to master technical details across 50,000 in-store items. Manual...
Home improvement retailer for appliances, tools, hardware, and building materials.
NVIDIA is a technology company that specializes in semiconductors, graphics processing units, and artificial intelligence for applications in data centers, gaming, and more.
Related implementations across industries and use cases
Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Associates manually routed complex tickets and managed 47K product tags. Now, AI agents triage requests and classify attributes.
Personal shoppers spent 32 minutes hunting through 50k items. AI now locates stock in under two minutes.
Factory design was slow and siloed. Now, digital twins run thermal simulations 150x faster, validating global layouts in minutes.
Data scattered across 700 tables forced operators to perform 100 daily manual tasks. Now, AI agents autonomously execute these workflows.
Online shoppers lacked guidance to navigate 26,000 appliances. An AI agent now matches natural queries to technical specs, driving sales.
300+ receipt layouts forced manual entry. GenAI now reads raw images with 98.6% accuracy, cutting costs 90%.
Fleet repair estimates took up to 48 hours. Autonomous agents now process them in 30 minutes, absorbing a 10x volume surge.
Specialists manually compared PDF data. AI now flags deviations and routes them via Teams, cutting processing from days to <4 hours.