Retail|Operations

Lowe's
Retail store operations

Merchandising relied on spreadsheets and physical resets. Digital twins now simulate layouts virtually before staff move a single shelf.

PublishedNov 14, 2025|2 months ago

Key results

Per 3D Model

<$1

AI-Generated Assets

30k+

Result highlights

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The story

A Fortune 100 home improvement retailer operates over 1,750 stores with 300,000 associates serving tens of millions of customers weekly.

Customers faced an expertise gap for complex projects, while associates struggled to master technical details across 50,000 in-store items. Manual...

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The company

Lowe's

lowes.com

Home improvement retailer for appliances, tools, hardware, and building materials.

IndustryRetail

LocationMooresville, NC, USA

Employees100K+

Founded1921

Scope & timeline

8,000 AI-assisted code reviews weekly
1,750+ stores equipped with digital twins
98% neutral-to-positive customer reactions

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Lowe'sRetail store operations