Merchandising relied on spreadsheets and physical resets. Digital twins now simulate layouts virtually before staff move a single shelf.
A Fortune 100 home improvement retailer operates over 1,750 stores with 300,000 associates serving tens of millions of customers weekly.
Customers faced an expertise gap for complex projects, while associates struggled to master technical details across 50,000 in-store items. Manual...
Home improvement retailer for appliances, tools, hardware, and building materials.
NVIDIA is a technology company that specializes in semiconductors, graphics processing units, and artificial intelligence for applications in data centers, gaming, and more.
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Trade queries once took three staff 30 minutes. Now, a voice-first AI app lets a single associate solve them in minutes.
Personal shoppers spent 32 minutes hunting through 50k items. AI now locates stock in under two minutes.
Complex variables like lighting froze buyers. A GenAI assistant now advises on color and quantity, adding items directly to carts.
300+ receipt layouts forced manual entry. GenAI now reads raw images with 98.6% accuracy, cutting costs 90%.
IT reporting took 10 mins while shoppers waited. AI now captures tickets via voice or text, cutting resolution time from 2 hours to 30 mins.
Fragmented server data bottlenecked scaling. A unified model cut hardware SKUs by 50% and eliminated dozens of manual processes.
Data silos forced reactive repairs across three counties. Now, AI predicts failures early, cutting unplanned downtime by 40%.