AI case study

DuvoProcurement automation

Scattered systems left a long tail of manual actions untouched. AI agents now operate UIs directly to run workflows, escalating exceptions.

Published

Key results

Annualized Customer Savings
€2.8M+
First-Week Savings
€1.45M
Setup Effort Reduction
65-70%

Result highlights

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The story

Context

A software platform building AI agents that run procurement, supply chain, and category management processes for multi-billion-euro retail and consumer packaged goods companies.

Challenge

Enterprise operations teams abandon high-value procurement tasks because the work spans heterogeneous systems like ERPs, supplier portals, and...

Solution
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Scope & timeline

  • 8 weeks to production deployment with measured savings

Quotes

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The company

AI platform for customer success automation and churn risk detection.

IndustryRetail
LocationSan Francisco, CA, USA
Employees1-10
Founded2024

The vendor

Anthropic is a technology company specializing in artificial intelligence and machine learning solutions.

IndustrySoftware & Platforms
Location2 Pennsylvania Plaza, 10121, York, New York, United States
Employees1K-5K
Founded2021

Use case

Duvo's Procurement automation is part of this use case:

Autonomous Systems
23 case studies(+88% YoY)
Proven impact?
LowModerateVery Strong
4.7Moderate
4.2Moderatewithin Product Engineering

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