90% of support was trapped in email. GenAI now resolves 70% instantly, shifting agents from clearing queues to coaching the model.
A location-sharing platform serving millions of families with real-time safety and connectivity features.
Over 90% of customer support inquiries arrived via email, creating long wait times and a backlog that human agents could not manage. This manual,...
Family safety platform for location sharing, driving safety, and digital security.
AI customer service automation platform for messaging, voice, and email.
Related implementations across industries and use cases
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Staff drowned in 10k weekly tickets. AI now deflects 70% of volume and maps friction points, cutting payment tickets by 50%.
Early AI models hallucinated. Now, agents ingest technical docs in real-time to verify compliance and resolve inquiries accurately.
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Staff drowned in 10k weekly tickets. AI now deflects 70% of volume and maps friction points, cutting payment tickets by 50%.
Scattered spreadsheets couldn't catch AI hallucinations. Now, automated LLM judges evaluate every prompt change to block regressions.
Moderation couldn't keep pace with 600M users. AI agents now filter toxicity while models recognize 2.5B objects to refine search.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.
90% of support was trapped in email. GenAI now resolves 70% instantly, shifting agents from clearing queues to coaching the model.
A location-sharing platform serving millions of families with real-time safety and connectivity features.
Over 90% of customer support inquiries arrived via email, creating long wait times and a backlog that human agents could not manage. This manual,...
Family safety platform for location sharing, driving safety, and digital security.
AI customer service automation platform for messaging, voice, and email.
Related implementations across industries and use cases
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Staff drowned in 10k weekly tickets. AI now deflects 70% of volume and maps friction points, cutting payment tickets by 50%.
Early AI models hallucinated. Now, agents ingest technical docs in real-time to verify compliance and resolve inquiries accurately.
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Staff drowned in 10k weekly tickets. AI now deflects 70% of volume and maps friction points, cutting payment tickets by 50%.
Scattered spreadsheets couldn't catch AI hallucinations. Now, automated LLM judges evaluate every prompt change to block regressions.
Moderation couldn't keep pace with 600M users. AI agents now filter toxicity while models recognize 2.5B objects to refine search.
Inboxes overflowed with tracking and sizing queries. An AI now locates orders and asks player height to size gloves instantly.
Specs scattered in PDFs meant fixes took weeks. Now, autonomous agents access unified data to resolve over 25% of cases instantly.