90% of support was trapped in email. GenAI now resolves 70% instantly, shifting agents from clearing queues to coaching the model.
A location-sharing platform serving millions of families with real-time safety and connectivity features.
Over 90% of customer support inquiries arrived via email, creating long wait times and a backlog that human agents could not manage. This manual,...
Family safety platform for location sharing, driving safety, and digital security.
AI customer service automation platform for messaging, voice, and email.
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