AI case study

KARL STORZInformation access

Information scattered across emails and docs forced manual hunting. Copilot retrieves it within M365—same permissions, compliance unchanged.

Published

The story

Context

A global MedTech company developing medical instruments, imaging technologies, and integrated operating room solutions, with nearly 10,000 employees operating across regions with varying regulatory requirements for data residency, access, and audit compliance.

Challenge

Information was scattered across emails, documents, and collaboration tools, forcing employees to spend excessive time locating data, summarizing...

Solution
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Scope & timeline

  • 97% active usage rate across ~2,000 licensed users
  • 93% month-over-month user retention

Quotes

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The company

KARL STORZ logo

KARL STORZ

karlstorz.com

Manufacturer of endoscopes and medical devices for human and veterinary medicine.

IndustryPharmaceuticals & Biotech
LocationTuttlingen, Baden-Württemberg, Germany
Employees5K-10K
Founded1945

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

KARL STORZ's Information access is part of this use case:

Workplace AI
196 case studies(+39% YoY)
Proven impact?
LowModerateVery Strong
4.6Moderate
2.8Lowwithin Pharmaceuticals & Biotech
4.3Moderatewithin Knowledge Management

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