AI case study

IntentAIPatient appointment scheduling

Legacy systems held back scheduling. AI agents now book 200,000 appointments a year, freeing staff for complex cases.

Published|4 months ago

Key results

Agent Productivity
2x

Result highlights

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The story

Context

A technology firm developing AI agents for Asia's financial and healthcare sectors, serving clients with complex legacy infrastructure and strict data security requirements.

Challenge

Client organizations operated on fragmented IT systems that made modern integration difficult while demanding rigorous protection for confidential...

Solution
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Scope & timeline

  • 77% of customer chats handled by AI agent
  • 30% increase in chatbot traffic

Quotes

The company

IntentAI logo

IntentAI

intentai.com

Enterprise platform for building and orchestrating AI agents.

IndustryHealthcare Providers
LocationSingapore, Singapore
Employees1-10
Founded2023

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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