Key results
Coverage Per Agent
30 clinics
vs 1 clinic
Result highlights
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The story
An Indonesian healthcare provider expanding operations in a market where only 12% of the population has regular access to dental services.
Manual chat-based booking created queues of up to 2,000 requests and hour-long wait times for patients. Additionally, expansion plans were stalled by...
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The company
FDC Dental
fdcdentalclinic.co.idChain of dental clinics providing general, orthodontic, and aesthetic oral care.
IndustryHealthcare Providers
LocationJakarta, Indonesia
Employees51-250
Founded2010
Scope & timeline
- Patient booking time cut from 1 hour to 15 seconds
- Hundreds of CVs screened in time of one manual review
Implementation partner
T
Tridorian
tridorian.comHelped FDC Dental build the solution architecture for its AI-powered patient booking platform.
IndustryTechnology
LocationJakarta, Indonesia
Employees11-50
Founded2022