Gradient Labs
Customer support
Automation hit a wall at 50%. Now, AI navigates compliance SOPs—even fraud checks—to resolve 90% of cases end-to-end.
- Up to 98% customer satisfaction score
- 80-90% resolution rate for support automation
Manual reviews bottlenecked growth. AI agents now verify docs and detect fraud in 90 seconds, increasing capacity 70x.
A software provider for financial institutions facing increasingly sophisticated fraud tactics and surging digital transaction volumes.
Manual review processes became unsustainable bottlenecks that hindered growth and failed to keep pace with evolving threats. The company needed to...
“We aim to create instant trust in financial services and unlock superhuman abilities for risk teams with AI.”
AI-powered document fraud detection and risk management platform for financial services.
Anthropic is a technology company specializing in artificial intelligence and machine learning solutions.
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