Decagon
Customer support automation
Nuanced queries forced human hand-offs. Now, AI agents reason through complex tasks to resolve 91% of global tickets autonomously.
- 91% automated global support for major client
Agents lost time toggling between disconnected tools. A unified AI now indexes 100+ systems to draft answers without switching tabs.
An enterprise AI platform provider that integrates with over 100 business systems to unify fragmented organizational knowledge.
Customer-facing teams wasted time toggling between disconnected SaaS point solutions and knowledge bases to find answers. This fragmentation created...
“Our approach consolidates generative AI capabilities into a single, fully-integrated platform for customer-facing teams. This unified AI experience enables organizations to seamlessly integrate AI solutions throughout their tech stack, accelerating productivity and empowering employees to respond to customer queries faster and more accurately than ever before.”
AI answer engine and search platform for academic and factual information.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
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