AI case study

HPAudience segmentation

HP's schemas had to be recreated in a separate CDP for every segment. CustomerLake embedded CDP inside Databricks — months became 2 hours.

Published

Key results

Potential Cost Reduction
40%

Result highlights

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The story

Context

A global technology manufacturer with an established Databricks data platform, including approved schemas, data models, and governance, that managed marketing audience capabilities through a separate composable CDP application.

Challenge

The composable CDP approach required marketing teams to recreate customer data definitions, schemas, and governance outside the core data platform,...

Solution
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Scope & timeline

  • Audience readiness cut from months to 2 hours

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The company

Personal computing, imaging, and printing products and services.

IndustryTechnology
LocationPalo Alto, CA, USA
Employees10K-50K
Founded1939

The vendor

ROLE IN THIS CASE STUDY

Databricks provided its CustomerLake platform, agent-based CDP, Unity Catalog, and Genie natural language analytical interface to HP for its marketing data foundation.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

HP's Audience segmentation is part of this use case:

Personalization
73 case studies(+38% YoY)
Proven impact?
Average
5.1Strong
5.1Strongwithin Marketing

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