Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
A leading intelligent content management platform serving over 120,000 customers globally, giving enterprises an AI and agentic layer over sensitive content.
The ANZ marketing team hand built chatbot nurture flows one page at a time, localizing language and coordinating with the global team for each one, a...
“My job was quite manual when it came to the chatbot. I would build out the website nurture for the ANZ page, put together the Australianized language, and work with the global team to make sure that flow worked well. Can you imagine doing that for every single page on the Box website? There's a lot of manual work.”
Cloud content management and collaboration platform with AI-powered workflows.
AI-powered pipeline generation platform for inbound sales and conversational marketing.
Box's Website chatbot is part of this use case:
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Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
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Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
A leading intelligent content management platform serving over 120,000 customers globally, giving enterprises an AI and agentic layer over sensitive content.
The ANZ marketing team hand built chatbot nurture flows one page at a time, localizing language and coordinating with the global team for each one, a...
“My job was quite manual when it came to the chatbot. I would build out the website nurture for the ANZ page, put together the Australianized language, and work with the global team to make sure that flow worked well. Can you imagine doing that for every single page on the Box website? There's a lot of manual work.”
Cloud content management and collaboration platform with AI-powered workflows.
AI-powered pipeline generation platform for inbound sales and conversational marketing.
Box's Website chatbot is part of this use case:
Related implementations across industries and use cases
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Ungated content left visitors anonymous; no team could cover global hours. Now an AI agent engages every visitor instantly, in their language.
Reps lost hours manually assessing leads across disconnected systems. Now, AI agents evaluate intent and instantly route top prospects.
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Ungated content left visitors anonymous; no team could cover global hours. Now an AI agent engages every visitor instantly, in their language.
On-chain AI agents took weeks of stitching and ran trapped on local machines. BNB Agent Studio ships them globally in 15 minutes.
Same work tracked in four disconnected tools. AI pulls live context from all of them—drafts land ready to sharpen, not start.
B2B growth slowed behind one-size campaigns and 13%-accurate lead lists. AI agents now target 120 micro-industries with 97% lead accuracy.
Thousands of daily touchpoints, one goal: every sailor feels known. AI surfaces each guest's preferences to crew before they even ask.