Blackbaud
Sales lead engagement
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
- 20% more pipeline generated
- 118% more website conversations
- 68% more meetings booked
Ungated content left visitors anonymous; no team could cover global hours. Now an AI agent engages every visitor instantly, in their language.
An open source enterprise software provider whose buying groups span developers influencing decisions in the community, and architects, CIOs, and platform engineering leaders who actually control budget.
As website traffic declined industry-wide and SUSE shifted to ungated content, the team lost its built-in signal for identifying visitors and...
“The problem is everyone's website traffic has fallen off. If you're lucky, 30%, but some companies are closer to 70 or 80%.”
Open source enterprise Linux, cloud-native, and edge infrastructure software.
AI-powered pipeline generation platform for inbound sales and conversational marketing.
SUSE's Website visitor engagement is part of this use case:
Related implementations across industries and use cases
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
Surging inbound leads bottlenecked a lean sales team. AI now researches and routes prospects, arming reps with instant pre-meeting briefs.
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
Campaign variants took 2 days; no shared customer view. AI now orchestrates audience, journeys, and creative while marketers steer outcomes.
On-chain AI agents took weeks of stitching and ran trapped on local machines. BNB Agent Studio ships them globally in 15 minutes.
As funding contracted, 20 fundraisers rebuilt every proposal from scratch. Shared skills now encode team methods for any colleague to apply.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.
Ungated content left visitors anonymous; no team could cover global hours. Now an AI agent engages every visitor instantly, in their language.
An open source enterprise software provider whose buying groups span developers influencing decisions in the community, and architects, CIOs, and platform engineering leaders who actually control budget.
As website traffic declined industry-wide and SUSE shifted to ungated content, the team lost its built-in signal for identifying visitors and...
“The problem is everyone's website traffic has fallen off. If you're lucky, 30%, but some companies are closer to 70 or 80%.”
Open source enterprise Linux, cloud-native, and edge infrastructure software.
AI-powered pipeline generation platform for inbound sales and conversational marketing.
SUSE's Website visitor engagement is part of this use case:
Related implementations across industries and use cases
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
Surging inbound leads bottlenecked a lean sales team. AI now researches and routes prospects, arming reps with instant pre-meeting briefs.
Nonprofit buyers researched software after hours, offline from sales. Now an AI agent named Grant engages them around the clock.
Box ANZ hand-built chatbot flows page by page, with one generic script for every visitor. Now an AI agent personalizes each one live.
Campaign variants took 2 days; no shared customer view. AI now orchestrates audience, journeys, and creative while marketers steer outcomes.
On-chain AI agents took weeks of stitching and ran trapped on local machines. BNB Agent Studio ships them globally in 15 minutes.
As funding contracted, 20 fundraisers rebuilt every proposal from scratch. Shared skills now encode team methods for any colleague to apply.
30 minutes per letter, 1,000+ sent per rep each year. AI now drafts and transcribes; no message reaches a customer without a human review.