Complex documentation bottlenecked staff. An AI co-pilot now drafts verified responses with an 80% success rate.
One of France's leading mutual insurance groups serves 12 million members globally with annual revenue of €15.9 billion across ten countries.
Customer managers needed to simplify the process of formulating accurate responses to policyholder inquiries based on a substantial corpus of...
“As with most industries, the exposure of ChatGPT raised questions about this new-generation AI, because it quickly became clear to us that it provided convincing answers to the limitations we had previously observed, and which were restricting the use of AI for our business.”
Mutual insurance group providing property, casualty, life, and health coverage.
Enterprise software, cloud infrastructure, and consumer electronics platform.
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