Key results
CSAT Increase
12%
Result highlights
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The story
An AI notetaker platform supporting over 31,000 customers transforms unstructured voice data from calls, lectures, and meetings into searchable digital assets.
The platform's previous transcription provider lacked the precision required for accurate downstream analysis. Because the system feeds text into...
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Quotes
“At Grain, we've been increasingly leveraging Large Language Models (LLMs) to help our customers make better sense of this data through AI identification, flagging, highlighting, clipping, and summarization.”
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The company
Grain
grain.comAI meeting notetaker for automated summaries, transcripts, and CRM synchronization.
IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees11-50
Founded2018