Ageas
Sales training
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
- ~2,000 insurance agents trained via AI roleplay
Lacking structured pathways to technical careers, 82,000 employees used an on-demand platform to transition into new data and AI roles.
A global insurance leader managing a workforce of over 82,000 employees across operations that require support in 25 languages.
As advanced technologies reshaped traditional insurance processes, the organization needed to rapidly equip its teams with digital capabilities to...
“We LEARN is an excellent example of our commitment to acting responsibly, empowering our people to grow professionally and personally, and driving the company’s growth.”
Global insurance and asset management provider for individuals and corporations.
Generali's Workforce reskilling is part of this use case:
Related implementations across industries and use cases
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Proprietary AI was isolated to data scientists. A global academy now empowers 40,000 employees to embed AI into their daily workflows.
Rapid tech evolution outpaced employee skills. Global upskilling and AI resume screening now free human recruiters to engage candidates.
Rapid tech evolution outpaced employee skills. Global upskilling and AI resume screening now free human recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Migrating thousands of legacy contracts to a core system took hours of manual effort. AI now automatically extracts critical details.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Lacking structured pathways to technical careers, 82,000 employees used an on-demand platform to transition into new data and AI roles.
A global insurance leader managing a workforce of over 82,000 employees across operations that require support in 25 languages.
As advanced technologies reshaped traditional insurance processes, the organization needed to rapidly equip its teams with digital capabilities to...
“We LEARN is an excellent example of our commitment to acting responsibly, empowering our people to grow professionally and personally, and driving the company’s growth.”
Global insurance and asset management provider for individuals and corporations.
Generali's Workforce reskilling is part of this use case:
Related implementations across industries and use cases
A trainer shortage limited essential roleplay. Now, agents hone soft skills through unlimited, unscripted voice calls with AI personas.
Proprietary AI was isolated to data scientists. A global academy now empowers 40,000 employees to embed AI into their daily workflows.
Rapid tech evolution outpaced employee skills. Global upskilling and AI resume screening now free human recruiters to engage candidates.
Rapid tech evolution outpaced employee skills. Global upskilling and AI resume screening now free human recruiters to engage candidates.
Manual reviews bottlenecked 2-hour client deadlines. Now, an AI agent instantly screens applicants to deliver prioritized shortlists.
Migrating thousands of legacy contracts to a core system took hours of manual effort. AI now automatically extracts critical details.
Agents spent up to 6 minutes writing inconsistent notes. Now, AI instantly summarizes 55,000 weekly calls directly into the CRM.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.