AI case study

GeneraliWorkforce reskilling

Lacking structured pathways to technical careers, 82,000 employees used an on-demand platform to transition into new data and AI roles.

Published|11 months ago

The story

Context

A global insurance leader managing a workforce of over 82,000 employees across operations that require support in 25 languages.

Challenge

As advanced technologies reshaped traditional insurance processes, the organization needed to rapidly equip its teams with digital capabilities to...

Solution
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Scope & timeline

  • 1,200 senior managers trained on generative AI
  • 100% employee engagement in AI-infused upskilling program
  • 32.7 training hours completed per employee

Quotes

The company

Generali logo

Generali

generali.com

Global insurance and asset management provider for individuals and corporations.

IndustryInsurance
LocationTrieste, Italy
Employees50K-100K
Founded1831

The implementation partner

Accenture logo

Accenture

accenture.com
IndustryProfessional Services
LocationDublin, Ireland
Employees100K+
Founded1989

Use case

Generali's Workforce reskilling is part of this use case:

Talent Acquisition
53 case studies(+179% YoY)
Proven impact?
LowModerateVery Strong
3.8Moderate
4.0Moderatewithin HR

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