Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
One of the largest bottlers in Latin America operates across four countries with thousands of employees navigating a complex HR environment where policies vary by region and contract type.
Human resources teams were increasingly burdened with routine questions, while employees in remote bottling plants struggled to find timely answers...
“We especially like how documents can be uploaded to Copilot Studio and the system takes it from there—no vector database or embeddings required on our part. It just works.”
Beverage bottling and distribution company for Coca-Cola in Latin America.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Coca-Cola Andina's HR support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Off-hours tracking requests overwhelmed a 4-person team. Now, AI resolves routine queries instantly and summarizes escalations for agents.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
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Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
One of the largest bottlers in Latin America operates across four countries with thousands of employees navigating a complex HR environment where policies vary by region and contract type.
Human resources teams were increasingly burdened with routine questions, while employees in remote bottling plants struggled to find timely answers...
“We especially like how documents can be uploaded to Copilot Studio and the system takes it from there—no vector database or embeddings required on our part. It just works.”
Beverage bottling and distribution company for Coca-Cola in Latin America.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Coca-Cola Andina's HR support is part of this use case:
Related implementations across industries and use cases
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
Off-hours tracking requests overwhelmed a 4-person team. Now, AI resolves routine queries instantly and summarizes escalations for agents.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
Repetitive queries bottlenecked HR. Now, a multilingual AI gives 4,500 factory and office staff 24/7 mobile access to HR guidelines.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
Disconnected systems trapped buyer data and complicated B2B orders. Now, AI-powered commerce unifies buying across showrooms and screens.
Every new meeting question triggered days of data prep. Finance teams now ask the data lake directly and test hypotheses in minutes.
Store managers lost applicants to a 10-day hiring cycle. Now, an AI agent screens and schedules via text, saving thousands of hours.
Manual scheduling and phone tag bottlenecked hourly hiring. Now, an AI text assistant instantly screens and books candidates 24/7.