Manual triage across 15 teams took 120 hours/week. Gemini 1.5 Pro now routes bugs with 90% accuracy, fully automating the task.
A global software platform connecting creators to over 140 production partners in 32 countries, enabling local manufacturing for up to 5 billion potential consumers.
With 15 engineering teams sharing overlapping responsibilities, manual bug triage took over 100 hours weekly. This bottleneck resulted in a low...
“As a fast-moving company with a small team, long ML development times are unacceptable. We quickly understood the power of Vertex AI. It's easy to manage and really streamlined our process. Previously, a customer-lifetime-value prediction model took us two weeks to put into production. With Vertex AI, it would take us just one or two days.”
Global print-on-demand platform and production software for ecommerce businesses.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
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Product teams couldn't review 50k monthly transcripts. AI now summarizes every ticket, letting them query customer struggles instantly.
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Fragmented AI pilots slowed support. Now, staff-sourced agents handle 89% of self-service requests and automate 37% of case workflows.
Manual routing slowed 1M+ inquiries. GenAI agents now resolve routine tickets, cutting resolution time by 34%.
Fragmented AI pilots slowed support. Now, staff-sourced agents handle 89% of self-service requests and automate 37% of case workflows.
Scheduling 1,900 roles manually took days of back-and-forth. Conversational AI now books interviews instantly, syncing calendars.
Serial testing bottlenecked development. Now, parallelized checks validate hundreds of complex conversation paths in seconds.
SExperts spent 15 minutes pulling data from scattered systems. Natural language prompts now generate detailed reports instantly.
Lab supply orders were handwritten in notebooks. Digital ordering now takes seconds, saving 30,000 hours for research annually.