AI case study

FactorialHR workflow automation

Endless spreadsheets bottlenecked HR. Now, AI agents handle approvals instantly within Teams, freeing staff for meaningful work.

Factorial

Software & Platforms

PublishedNov 1, 2025|4 months ago

Key results

Admin Time Reduction

65%

Approval Time Saved

2 days

Survey Participation

34%

Result highlights

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The story

Context

A European software unicorn provides an all-in-one business management platform for small and medium-sized businesses, experiencing rapid customer growth across Europe and Latin America.

Challenge

Human resources teams were overwhelmed by manual administrative tasks like absence tracking and vacation approvals, often relying on endless...

Solution

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Quotes

“Our HR team was overwhelmed with operational tasks like absence tracking, document management, and vacation approvals—all managed manually. This was keeping them from focusing on initiatives that add real value to our business, such as improving our work culture and developing our people.”
– Carlos Cuadrado Barril, Managing Director at h&k and a Factorial customer, Factorial

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The company

Factorial

factorialhr.com

All-in-one HR and business management platform for small and medium enterprises.

IndustrySoftware & Platforms

LocationBarcelona, Catalonia, Spain

Employees1K-5K

Founded2016

The vendor

Microsoft

www.microsoft.com

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms

LocationRedmond, WA, USA

Employees100K+

Founded1975

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