AI case study

The Access GroupModel governance

Engineers rebuilt routing and access controls for every AI feature. Now, a central gateway standardizes governance portfolio-wide.

Published|5 months ago

Result highlights

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The story

Context

One of the world's largest business management software providers operates more than 20 software companies serving over 160,000 customers, ranging from healthcare organizations to financial institutions.

Challenge

The organization wanted to embed generative models across its massive product portfolio without risking fragmented governance, uneven quality, or...

Solution
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Scope & timeline

  • 50+ AI-enhanced products launched in first year
  • Feature launch time cut from weeks to days

Quotes

“We wanted to deliver the benefits of AI at scale. But software innovation only delivers real value when it’s built on customer trust. Governance had to enable innovation, not constrain it.”

– Michael Pye, Technical Director at Access, The Access Group
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Use case

The Access Group's Model governance is part of this use case:

AI Infrastructure
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The company

The Access Group logo

The Access Group

theaccessgroup.com

Business management and ERP software suite for mid-market organizations.

IndustrySoftware & Platforms
LocationLoughborough, Leicestershire, UK
Employees5K-10K
Founded1991

The vendor

Microsoft logo

Microsoft

www.microsoft.com

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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