AI case study

SK InnovationEnterprise agent platform

No-code tools worked for chatbots, not agents. Coding each from scratch took weeks. Microsoft Foundry cut that to a day.

Published

The story

Context

A Korean energy conglomerate spanning petrochemicals, LNG, power, batteries, and renewable energy, four years into an AI transformation program that had produced an internal generative AI portal and no-code automation tools for employees.

Challenge

Moving from chatbots and no-code automation into Agentic AI exposed a clear gap: low-code tools couldn't handle agents' demands for internal system...

Solution
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Scope & timeline

  • Agent build time cut from weeks to 1 day
  • 65+ internal AI chatbots deployed in one year

Quotes

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The company

SK Innovation logo

SK Innovation

skinnovation.com

Energy and chemical conglomerate specializing in petroleum refining and batteries.

IndustryEnergy & Utilities
LocationSeoul, South Korea
Employees1K-5K
Founded1962

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

SK Innovation's Enterprise agent platform is part of this use case:

AI Infrastructure
87 case studies(+100% YoY)
Proven impact?
LowModerateVery Strong
4.0Moderate
3.8Moderatewithin Product Engineering

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