AI case study

DruvaIncident troubleshooting

Admins got the alert but not the answer—four fragmented systems to comb for hours. An AI agent now delivers root cause and fix in minutes.

Published

Key results

Faster Data Refresh
8x
Potential Cost Savings
30–50%

Result highlights

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The story

Context

A two-time Gartner Magic Quadrant Leader in enterprise data protection, trusted by 75 of the Fortune 500, managing hundreds of petabytes of backup storage and tens of millions of backups across hybrid and multi-cloud environments.

Challenge

Operational, backup, file, and identity data were scattered across separate databases, custom APIs, file logs, and backup storage with no unified...

Solution
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Quotes

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The company

SaaS platform for cloud data protection, backup, and cyber resilience.

IndustrySoftware & Platforms
LocationSunnyvale, CA, USA
Employees1K-5K
Founded2008

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Druva's Incident troubleshooting is part of this use case:

Enterprise Search
206 case studies(-14% YoY)
Proven impact?
Average
2.6Below average
2.6Below averagewithin Software & Platforms
2.6Below averagewithin Product Engineering

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