Government & Public Sector|Knowledge Management

City of Chattanooga
Municipal operations and research

Staff manually dug through dense city codes. Now, they query ordinances in plain English for cited answers in seconds.

PublishedNov 14, 2025|2 months ago

Key results

Drafting Time
10 mins
vs 45 minutes

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The story

A pioneering U.S. municipality known as "Gig City" managed complex urban infrastructure and public safety services using dozens of disconnected legacy systems.

The IT department spent nearly 90% of its time on maintenance, while critical data remained locked in silos. Staff relied on manual processes for...

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The company

City of Chattanooga logo

City of Chattanooga

chattanooga.gov

Municipal government providing public services, safety, and infrastructure.

IndustryGovernment & Public Sector
LocationChattanooga, TN, USA
Employees1K-5K
Founded1839

Implementation partner

D

Data Driven

datadriven.works

Helped Chattanooga migrate and centralize its siloed datasets into BigQuery.

IndustryMedia
LocationAmsterdam, NH, Netherlands
Employees11-50
Founded2017

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