AI case study

City of ChattanoogaMunicipal operations and research

Staff manually dug through dense city codes. Now, they query ordinances in plain English for cited answers in seconds.

Published|3 months ago

Key results

Drafting Time
10 mins
vs 45 minutes

Result highlights

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The story

Context

A pioneering U.S. municipality known as "Gig City" managed complex urban infrastructure and public safety services using dozens of disconnected legacy systems.

Challenge

The IT department spent nearly 90% of its time on maintenance, while critical data remained locked in silos. Staff relied on manual processes for...

Solution
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Quotes

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The company

City of Chattanooga logo

City of Chattanooga

chattanooga.gov

Municipal government providing public services, safety, and infrastructure.

IndustryGovernment & Public Sector
LocationChattanooga, TN, USA
Employees1K-5K
Founded1839

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

The implementation partner

Data Driven logo

Data Driven

datadriven.works

Helped Chattanooga migrate and centralize its siloed datasets into BigQuery.

IndustryMedia
LocationAmsterdam, NH, Netherlands
Employees11-50
Founded2017

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