Sizing doubts held back shoppers. Virtual try-ons and a Gemini agent now visualize fit and answer queries, lifting conversion 2.6x.
One of Brazil's largest fashion retailers, with over 145 years of history and operations across physical and digital channels within a major Latin American fashion group.
Online shoppers frequently hesitated to purchase due to uncertainty about sizing, fabric, and fit, lacking the guidance of a store associate. This...
“O grande diferencial da nossa solução reside na arquitetura customizada, o que possibilita à equipe usá-la em diferentes gatilhos e pontos de navegação. Essa flexibilidade é crucial porque, deste modo, podemos trocar textos, imagens ou outros detalhes de forma ágil.”
Clothing manufacturer and lifestyle fashion retailer with a large franchise network.
Manual teams couldn't support millions of shops. AI agents now resolve delivery issues, escalating complex cases to humans.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Account managers manually synthesized 50+ signals. An on-prem agent now analyzes the data to draft the pitch.
Manual role-plays pulled staff off the floor. Now, AI agents run infinite drills and answer queries instantly, keeping experts selling.