Pal Group
E-commerce search
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
- ~2x search conversion rate via AI
- 1.6x-1.7x per-user conversion rate
Sizing doubts held back shoppers. Virtual try-ons and a Gemini agent now visualize fit and answer queries, lifting conversion 2.6x.
One of Brazil's largest fashion retailers, with over 145 years of history and operations across physical and digital channels within a major Latin American fashion group.
Online shoppers frequently hesitated to purchase due to uncertainty about sizing, fabric, and fit, lacking the guidance of a store associate. This...
“O grande diferencial da nossa solução reside na arquitetura customizada, o que possibilita à equipe usá-la em diferentes gatilhos e pontos de navegação. Essa flexibilidade é crucial porque, deste modo, podemos trocar textos, imagens ou outros detalhes de forma ágil.”
Clothing manufacturer and lifestyle fashion retailer with a large franchise network.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Cia Hering's Virtual try-on and support is part of this use case:
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
IT reporting took 10 mins while shoppers waited. AI now captures tickets via voice or text, cutting resolution time from 2 hours to 30 mins.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Selling skis online required deep expertise. An AI now interviews shoppers 24/7, tripling conversion and ending seasonal hiring cycles.
Students relied on scattered, ungoverned AI tools. Now, instructors configure secure AI agents tied to validated course materials.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.
Sizing doubts held back shoppers. Virtual try-ons and a Gemini agent now visualize fit and answer queries, lifting conversion 2.6x.
One of Brazil's largest fashion retailers, with over 145 years of history and operations across physical and digital channels within a major Latin American fashion group.
Online shoppers frequently hesitated to purchase due to uncertainty about sizing, fabric, and fit, lacking the guidance of a store associate. This...
“O grande diferencial da nossa solução reside na arquitetura customizada, o que possibilita à equipe usá-la em diferentes gatilhos e pontos de navegação. Essa flexibilidade é crucial porque, deste modo, podemos trocar textos, imagens ou outros detalhes de forma ágil.”
Clothing manufacturer and lifestyle fashion retailer with a large franchise network.
Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.
Cia Hering's Virtual try-on and support is part of this use case:
Related implementations across industries and use cases
Exact-match search missed synonyms. AI now maps intent—linking "cooling goods" to inventory—turning vague queries into sales.
IT reporting took 10 mins while shoppers waited. AI now captures tickets via voice or text, cutting resolution time from 2 hours to 30 mins.
Analysts spent days manually merging data. GenAI now generates localized campaign summaries for 20 audiences across six countries.
Selling skis online required deep expertise. An AI now interviews shoppers 24/7, tripling conversion and ending seasonal hiring cycles.
Students relied on scattered, ungoverned AI tools. Now, instructors configure secure AI agents tied to validated course materials.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
Disparate tools slowed 320,000 employees. Unifying on Teams and Copilot connected the workforce and embedded AI into daily habits.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
A new SUV launch generated massive lead surges. AI voice agents handled initial outbound calls, routing high-intent leads to human dealers.