Routine tasks consumed 70% of HR and admin time. Upskilled staff now partner with AI to draft proposals and summarize site reports.
A Malaysian integrated builder that evolved from a small hardware shop into a conglomerate spanning trading, manufacturing, property development, and construction engineering.
Fragmented talent strategies and legacy processes struggled to scale across the diversified business. Repetitive manual tasks consumed up to 70...
“Human intelligence and artificial intelligence must work together. The bridge between the two is the skills, not the tools.”
Building materials manufacturer and property developer for the construction industry.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Chin Hin Group's Employee productivity is part of this use case:
Related implementations across industries and use cases
L&T's AI couldn't break out of pilots across 140,000 employees. Microsoft Copilot now serves 23,000+ daily; HR resolution up 70%.
Siloed data and anxiety held back adoption. HR’s "Middle Out" strategy unified systems, turning scattered docs into trusted answers.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
HR queries wound through a patchwork of disconnected systems and a separate help desk. One Copilot agent replaced the whole stack.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
PDFs and emailed guides left field techs scrambling. Now QR codes on machines surface short, localized videos in seconds.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Routine tasks consumed 70% of HR and admin time. Upskilled staff now partner with AI to draft proposals and summarize site reports.
A Malaysian integrated builder that evolved from a small hardware shop into a conglomerate spanning trading, manufacturing, property development, and construction engineering.
Fragmented talent strategies and legacy processes struggled to scale across the diversified business. Repetitive manual tasks consumed up to 70...
“Human intelligence and artificial intelligence must work together. The bridge between the two is the skills, not the tools.”
Building materials manufacturer and property developer for the construction industry.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Chin Hin Group's Employee productivity is part of this use case:
Related implementations across industries and use cases
L&T's AI couldn't break out of pilots across 140,000 employees. Microsoft Copilot now serves 23,000+ daily; HR resolution up 70%.
Siloed data and anxiety held back adoption. HR’s "Middle Out" strategy unified systems, turning scattered docs into trusted answers.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
Manual interview notes and routine contract checks bottlenecked teams. Now, staff use AI to summarize meetings and pre-check contracts.
HR queries wound through a patchwork of disconnected systems and a separate help desk. One Copilot agent replaced the whole stack.
Human sales teams clock out; buyers don't. Voice agents, accent-matched by region, now qualify and book site visits around the clock.
Surging delinquency burdened staff. Now, an AI assistant handles routine collections, freeing teams for high-touch, in-person engagement.
PDFs and emailed guides left field techs scrambling. Now QR codes on machines surface short, localized videos in seconds.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.