Rigid chatbots frustrated users. Reasoning AI agents now resolve deposit and password needs, freeing staff for complex financial care.
One of the largest U.S. fintech companies serving millions of Americans with fee-free banking services through a digital-first platform.
High volumes of repetitive inquiries regarding account balances and direct deposits overwhelmed the support infrastructure. Traditional deflection...
“We always aim to provide banking solutions for our customers that feel simple, human, and on their side. Partnering with Sierra helps us deliver on that promise by making support even faster and more personalized.”
Neobank offering fee-free checking, savings, and credit building services.
AI agent platform for autonomous enterprise customer service.
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