AI case study

Character.AIReal-time search

Daily updates delayed new content. A unified database now runs twice-daily refreshes with zero downtime.

Published|1 month ago

Key results

Cycle Time Reduction
50%
Downtime Events
0

Result highlights

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The story

Context

An AI entertainment platform hosting millions of simultaneous conversations across a massive dataset of user-generated characters.

Challenge

The legacy search stack updated indices only once every 24 hours, preventing new content from appearing quickly, while complex restarts delayed...

Solution
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Use case

Character.AI's Real-time search is part of this use case:

Enterprise Search
211 case studies(+15% YoY)
Proven impact?
LowModerateVery Strong
3.4Moderate
3.5Moderatewithin Software & Platforms
3.4Moderatewithin Product Engineering

The company

Character.AI logo

Character.AI

character.ai

Conversational AI platform for creating and interacting with custom digital characters.

IndustrySoftware & Platforms
LocationMenlo Park, CA, USA
Employees51-250
Founded2021

The vendor

In-memory data platform for real-time applications, caching, and vector search.

IndustrySoftware & Platforms
LocationMountain View, CA, USA
Employees251-1K
Founded2011

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