Routine calls bottlenecked growth. AI now handles support and forms 24/7, freeing staff to focus on high-value commercial clients.
Poland's oldest cooperative bank, established in 1862, was among the first in its sector to deliver digital banking services to retail and commercial clients.
Customers faced long wait times in branches and on phone lines, limiting the bank's ability to expand its commercial business. Consultants spent...
“We aim to disrupt the status quo in cooperative banking through modern technologies. Our customers’ needs are constantly evolving, which means we must adapt our offering to keep pace.”
Cooperative bank providing retail, business, and agricultural financial services.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Developed and integrated the AI virtual assistant Piotr for BS Brodnica using Actionbot.
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