AI case study

Bristol Myers SquibbWorkforce productivity

Clinical trials generate duplicated content across dozens of global sites. Agents now handle it; 30,000 BMS employees focus on the science.

Published

Key results

Time Savings
up to 20%
R&D Design Coverage
100%
Manufacturing Yield Improvement
up to 40%

Result highlights

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The story

Context

A global biopharmaceutical company with 30,000 employees developing treatments for patients who are often waiting for therapies that could change or prolong their lives.

Challenge

Clinical trials and regulatory submissions generate high volumes of repetitive content across dozens of global sites, creating bottlenecks in drug...

Solution
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Scope & timeline

  • 25,000 AI agents deployed enterprise-wide
  • 400+ AIQ Champions across the enterprise
  • 96% Microsoft 365 Copilot adoption rate at BMS

Quotes

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The company

Bristol Myers Squibb logo

Bristol Myers Squibb

bms.com

Biopharmaceutical company developing treatments for serious diseases.

IndustryPharmaceuticals & Biotech
LocationNew York, NY, USA
Employees10K-50K
Founded1887

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Bristol Myers Squibb's Workforce productivity is part of this use case:

Workplace AI
196 case studies(+39% YoY)
Proven impact?
LowModerateVery Strong
4.6Moderate
2.8Lowwithin Pharmaceuticals & Biotech
2.9Lowwithin Product Engineering

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