AI case study

Association of Kenya Insurers (AKI)Policy and claims management

Manual workflows caused duplicate policies and bottlenecked rollouts. Now, ML processes forms and insurers launch new products in one day.

Published|11 months ago

Key results

Claims Expense Reduction
40%
Admin Cost Reduction
30%
Projected Savings
$5M

Result highlights

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The story

Context

An industry association representing the Kenyan insurance sector, operating in a market where a lack of centralized systems for purchasing policies, issuing certificates, or reporting claims hindered growth.

Challenge

Outdated manual processes left insurers highly vulnerable to fraud, including the double issuance of certificates across motor, life, marine, and...

Solution
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Quotes

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The company

Association of Kenya Insurers (AKI) logo

Association of Kenya Insurers (AKI)

akinsure.com

Trade association and consultative body for the Kenyan insurance industry.

IndustryInsurance
LocationNairobi, Kenya
Employees11-50
Founded1987

The implementation partner

SwiftAnt logo

SwiftAnt

swiftant.com
Role in this case study

Built the Afrisure suite on Azure to automate AKI's claims and certificate management.

IndustryTechnology
LocationBangalore, Karnataka, India
Employees51-250
Founded2008

The vendor

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

Use case

Association of Kenya Insurers (AKI)'s Policy and claims management is part of this use case:

Data Extraction
119 case studies(+43% YoY)
Proven impact?
LowModerateVery Strong
4.3Moderate
6.9Strongwithin Insurance
4.8Moderatewithin Operations

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