AI case study

APMICVirtual customer assistants

Engineers lost a week manually configuring each training environment. Now, they spin up instances in one hour.

Published|1 year ago

The story

Context

A technology provider serving 3.35 million users through 720 enterprise customers across Asia with custom chatbot and text analysis solutions.

Challenge

Engineers spent a full week setting up each training environment due to complex software compatibility issues, while legacy GPUs lacked the memory...

Solution
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Scope & timeline

  • ML training setup time cut from 1 week to 1 hour
  • LLM training team reduced from 10 to ~2 engineers

Quotes

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The company

On-premise AI platform for private LLM deployment and knowledge management.

IndustrySoftware & Platforms
LocationTaipei, Taiwan
Employees11-50
Founded2017

The AI provider

Cloud computing services, AI infrastructure, and data analytics platforms for enterprises.

IndustryTechnology
LocationMountain View, CA, USA
Employees100K+
Founded1998

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