Staff spent 20 days reviewing 500-page requests. Gen AI now parses specs to draft quotes in under a day.
An industrial manufacturer receives up to one million annual requests for quotation, involving complex engineer-to-order scenarios and documents ranging from 50 to 500 pages.
Answering these inquiries took up to 20 days per request, as staff had to manually review lengthy technical documents to recommend suitable products....
“SAP Business AI has helped transform the way we handle RFQs, enabling us to efficiently and accurately process the huge number we receive while saving time for both ABB and our customers.”
Electrification and automation solutions for utilities, industry, and infrastructure.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
ABB India's Sales quote generation is part of this use case:
Related implementations across industries and use cases
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
Developers hand-coded complex business logic from scratch. Now, 2,000 engineers use AI to generate it directly from detailed design docs.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Reps faced 70-case queues, taking days to manually cross-reference specs. Now, an AI drafts quotes in minutes for final human review.
Compiling research took sales reps a week. AI now synthesizes CRM data into bespoke proposals and SWOT reports in 10 minutes.
Manual 12-day checks for EU deforestation rules created risk. Now, an AI traces the supply chain in 3 minutes, ensuring full compliance.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.
Staff spent 20 days reviewing 500-page requests. Gen AI now parses specs to draft quotes in under a day.
An industrial manufacturer receives up to one million annual requests for quotation, involving complex engineer-to-order scenarios and documents ranging from 50 to 500 pages.
Answering these inquiries took up to 20 days per request, as staff had to manually review lengthy technical documents to recommend suitable products....
“SAP Business AI has helped transform the way we handle RFQs, enabling us to efficiently and accurately process the huge number we receive while saving time for both ABB and our customers.”
Electrification and automation solutions for utilities, industry, and infrastructure.
SAP is an enterprise software company that provides comprehensive business solutions for data management and digital transformation across various industries.
ABB India's Sales quote generation is part of this use case:
Related implementations across industries and use cases
Email orders took 42 hours to process across five systems. AI agents now parse files and trigger ERP actions in under one minute.
Developers hand-coded complex business logic from scratch. Now, 2,000 engineers use AI to generate it directly from detailed design docs.
Filling 16 fields per order bottlenecked staff. Now, they type requests in plain English via ChatGPT, cutting process time by 50%.
Reps faced 70-case queues, taking days to manually cross-reference specs. Now, an AI drafts quotes in minutes for final human review.
Compiling research took sales reps a week. AI now synthesizes CRM data into bespoke proposals and SWOT reports in 10 minutes.
Manual 12-day checks for EU deforestation rules created risk. Now, an AI traces the supply chain in 3 minutes, ensuring full compliance.
Minor updates required 3.5-hour re-recordings. Now, teams use AI avatars to regenerate training videos from slides in 30 minutes.
Staff missed the 30% of leads arriving after hours. AI agents now field 24/7 chats and book tours, prioritizing ready buyers.
Static forms ignored cultural nuance. Now, AI agents speak local dialects to capture leads and automate feedback calls.