AI case study

WorkdayOperations dashboards

30+ platforms, scattered metadata, engineers manually pulling data for every leadership question. Now one Genie Agent answers in natural language.

Published

Key results

Query Speed Increase
46%
Dashboard Edit Time
5 mins
vs about a week of work

Result highlights

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The story

Context

A cloud-based enterprise platform for HR and finance whose AI platforms and SRE team support more than 30 AI and data platforms, handling roughly 7,000 to 8,000 incidents a year across about 39 business services.

Challenge

Each platform kept its own metadata in its own place, so every leadership question about SLAs, uptime, incidents or change requests meant engineers...

Solution
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The company

Cloud platform for enterprise human resources, finance, and business planning.

IndustrySoftware & Platforms
LocationPleasanton, CA, USA
Employees10K-50K
Founded2005

The vendor

Databricks is a Big Data company that offers a unified analytics platform for data science, engineering, and analytics teams.

IndustrySoftware & Platforms
LocationSan Francisco, California, United States
Employees10K-50K
Founded2013

Use case

Workday's Operations dashboards is part of this use case:

Data Intelligence
113 case studies(+261% YoY)
Proven impact?
Average
2.7Below average
2.7Below averagewithin Software & Platforms

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