AI costs scattered across teams with no owner, no baseline. A single view surfaced the true scale—two-thirds was labor, not compute.
One of the largest health and well-being companies in the United States, with AI investments spread across infrastructure, labor, cloud services, vendors, and dozens of business units.
Leaders lacked any consolidated view of how much the organization was investing in AI, what was driving those costs, or how investments connected to...
“We didn’t have the ability to bridge the gap between tech cost and value realization. That’s the bridge that we needed to build.”
Health insurance provider specializing in Medicare and supplemental healthcare plans.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Humana's Spend visibility is part of this use case:
Related implementations across industries and use cases
Routine administrative tasks once tied up human experts for entire days. AI now completes these workflows in just minutes.
Claude spend grew 2.5× — reports meant stitching screenshots for a day. Model view exposed 20% on Opus for routine work; default shifted.
SThree people, three different AI answers. Grounded data sources fixed that — finance now has years of vendor spend at its fingertips.
Claude spend grew 2.5× — reports meant stitching screenshots for a day. Model view exposed 20% on Opus for routine work; default shifted.
Hundreds of keys, one invoice line, no owners. Giving each key a name and purpose surfaced a ghost workload and a caching fix within weeks.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Answers scattered across hundreds of SharePoint docs drove repetitive support tickets. An air-gapped AI now surfaces them in seconds.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
AI costs scattered across teams with no owner, no baseline. A single view surfaced the true scale—two-thirds was labor, not compute.
One of the largest health and well-being companies in the United States, with AI investments spread across infrastructure, labor, cloud services, vendors, and dozens of business units.
Leaders lacked any consolidated view of how much the organization was investing in AI, what was driving those costs, or how investments connected to...
“We didn’t have the ability to bridge the gap between tech cost and value realization. That’s the bridge that we needed to build.”
Health insurance provider specializing in Medicare and supplemental healthcare plans.
Enterprise technology and consulting for cloud computing, AI, and business solutions.
Humana's Spend visibility is part of this use case:
Related implementations across industries and use cases
Routine administrative tasks once tied up human experts for entire days. AI now completes these workflows in just minutes.
Claude spend grew 2.5× — reports meant stitching screenshots for a day. Model view exposed 20% on Opus for routine work; default shifted.
SThree people, three different AI answers. Grounded data sources fixed that — finance now has years of vendor spend at its fingertips.
Claude spend grew 2.5× — reports meant stitching screenshots for a day. Model view exposed 20% on Opus for routine work; default shifted.
Hundreds of keys, one invoice line, no owners. Giving each key a name and purpose surfaced a ghost workload and a caching fix within weeks.
Phone scheduling took 3 days per candidate. An SMS agent now handles it end-to-end in 37 minutes, 24/7.
Manual underwriting and billing created operational bottlenecks. AI now automates submissions and policy checks, freeing brokers for advisory work.
Answers scattered across hundreds of SharePoint docs drove repetitive support tickets. An air-gapped AI now surfaces them in seconds.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.