Tracking assets on paper across five systems lost inventory. GenAI now auto-corrects data conflicts so teams predict demand vs reacting.
A global technology services firm generating $10 billion in annual revenue manages 600,000 IT assets across 66 countries.
Staff managed this massive estate using five disconnected legacy systems, relying on paper-based processes to handle 6,000 employee movements every...
“With ServiceNow ITSM and ITOM, our configuration management database (CMDB) and GRC are already in operation. By adding ServiceNow Hardware Asset Management (HAM) we could connect all the dots on the same platform. By integrating systems and sharing data on one platform, we could take control of asset lifecycle management and unlock all the value from our investment in ServiceNow.”
Global information technology, consulting, and business process services company.
ServiceNow is an enterprise software company that specializes in IT Service Management, cloud computing, and digital transformation solutions.
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