AI case study

VoxpopmeQualitative research interviews

Robotic voices limited trust. Natural AI moderators now conduct tens of thousands of conversations with human-like flow.

Published

The story

Context

A consumer feedback platform enables global brands to capture and analyze qualitative insights through video and conversational surveys.

Challenge

Qualitative research requires authentic connection, but the company's previous voice provider sounded too artificial to build trust with...

Solution
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Scope & timeline

  • 67% participant comfort rate with AI moderator

Quotes

The company

Voxpopme logo

Voxpopme

voxpopme.com

Qualitative insights platform for video surveys and AI-powered research analysis.

IndustrySoftware & Platforms
LocationBirmingham, ENG, UK
Employees51-250
Founded2013

The vendor

ElevenLabs logo

ElevenLabs

elevenlabs.io

AI voice synthesis platform for text-to-speech, dubbing, and voice cloning.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees51-250
Founded2022

Use case

Voxpopme's Qualitative research interviews is part of this use case:

Voice Agent
78 case studies(+79% YoY)
Proven impact?
LowModerateVery Strong
4.1Moderate
1.6Lowwithin Software & Platforms
1.7Lowwithin Product Engineering

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