AI case study

UpsideEnterprise search

Buried info forced staff to recreate existing documents. Unified AI search now connects data across apps, saving 2,000+ hours monthly.

Published|1 year ago

Key results

Value of Time Saved
>$1.2M
Monthly Time Savings
2k+ hours

Result highlights

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The story

Context

A rapidly growing technology platform with a dispersed workforce relying on fragmented collaboration tools like Google Drive, Slack, Jira, and Confluence.

Challenge

Critical information was buried across siloed systems, forcing employees to constantly recreate existing documents rather than making progress. Pulse...

Solution
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Scope & timeline

  • Company-wide launch in 1 month
  • 92% employee adoption rate

Quotes

The company

Mobile app providing cash back rewards for gas, groceries, and dining purchases.

IndustrySoftware & Platforms
LocationWashington, D.C., USA
Employees251-1K
Founded2016

The AI provider

AI-powered enterprise search and assistant platform for workplace knowledge.

IndustrySoftware & Platforms
LocationPalo Alto, CA, USA
Employees251-1K
Founded2019

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