200 daily IT queries from live depositions bottlenecked support. An AI agent now answers routine questions, freeing humans for emergencies.
A legal services technology company employs over 100 remote videographers who manage technical infrastructure for high-stakes virtual depositions alongside attorneys across the United States.
Videographers operating in high-pressure live deposition rooms required instant answers to technical issues like audio failures or Zoom...
“The value of Guru can’t be overstated, especially in a world like ours where there are so many spinning plates. Making our job simpler is a huge return.”
Court reporting and litigation support platform for remote depositions and transcripts.
AI-powered enterprise knowledge management and internal wiki platform.
Steno's Internal technical support is part of this use case:
Related implementations across industries and use cases
Complex policies scattered across Slack threads slowed onboarding. Now, AI delivers verified answers directly into agent workflows.
Agents lost time searching unverified folders. Now, AI delivers verified answers directly in Slack, eliminating manual document searches.
One AE held the team's institutional knowledge—90% of his day in Slack. A digital double in his voice freed him to sell.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Software provisioning took 4 days, draining billable time. AI now automates approvals in chat to grant access instantly.
Technical debt in large codebases hindered velocity. Now, AI handles execution-heavy updates while engineers retain merge approval.
Massive discovery bottlenecked a lean legal team. AI surfaced key issue patterns, freeing attorneys to shape early case strategy.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.
200 daily IT queries from live depositions bottlenecked support. An AI agent now answers routine questions, freeing humans for emergencies.
A legal services technology company employs over 100 remote videographers who manage technical infrastructure for high-stakes virtual depositions alongside attorneys across the United States.
Videographers operating in high-pressure live deposition rooms required instant answers to technical issues like audio failures or Zoom...
“The value of Guru can’t be overstated, especially in a world like ours where there are so many spinning plates. Making our job simpler is a huge return.”
Court reporting and litigation support platform for remote depositions and transcripts.
AI-powered enterprise knowledge management and internal wiki platform.
Steno's Internal technical support is part of this use case:
Related implementations across industries and use cases
Complex policies scattered across Slack threads slowed onboarding. Now, AI delivers verified answers directly into agent workflows.
Agents lost time searching unverified folders. Now, AI delivers verified answers directly in Slack, eliminating manual document searches.
One AE held the team's institutional knowledge—90% of his day in Slack. A digital double in his voice freed him to sell.
Onboarding across four platforms required weeks of shadowing. Now, an AI assistant instantly answers Slack queries so new hires self-serve.
Software provisioning took 4 days, draining billable time. AI now automates approvals in chat to grant access instantly.
Technical debt in large codebases hindered velocity. Now, AI handles execution-heavy updates while engineers retain merge approval.
Massive discovery bottlenecked a lean legal team. AI surfaced key issue patterns, freeing attorneys to shape early case strategy.
With 99% of records missing metadata, teams sifted unlabeled databases. Now, AI generates column descriptions for data experts to verify.
Manual document summaries bottlenecked experienced staff. Now, AI drafts preliminary risk assessments, freeing teams for complex advisory.