Info scattered, intranet ignored. Glean gave employees one place to search; AI agents now draft performance reviews and answer HR questions.
A legal technology company with over 25 years of history supporting more than 9 million legal milestones, helping individuals and businesses with entity formation, compliance, intellectual property, and estate planning.
The company's intranet had adoption below 10%, with information frequently outdated and scattered across too many sources. Employees spent...
“Glean stands out because it delivers context above all else. In other platforms, it would take a huge number of tokens to recreate the same depth of context. Because Glean is native and the data is already indexed and loaded, the value is immediate.”
Online platform for legal services and document preparation for businesses and individuals.
AI-powered enterprise search and assistant platform for workplace knowledge.
LegalZoom's Employee self-service is part of this use case:
Related implementations across industries and use cases
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
200 daily IT queries from live depositions bottlenecked support. An AI agent now answers routine questions, freeing humans for emergencies.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
Adoption came easy; deep integration didn't. Lawyers seconded from billable work became legal engineers, then led change firm-wide.
Mandatory logins and forms bled the funnel before recruiters saw anyone. An AI agent now guides them from application to offer via text.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.
Info scattered, intranet ignored. Glean gave employees one place to search; AI agents now draft performance reviews and answer HR questions.
A legal technology company with over 25 years of history supporting more than 9 million legal milestones, helping individuals and businesses with entity formation, compliance, intellectual property, and estate planning.
The company's intranet had adoption below 10%, with information frequently outdated and scattered across too many sources. Employees spent...
“Glean stands out because it delivers context above all else. In other platforms, it would take a huge number of tokens to recreate the same depth of context. Because Glean is native and the data is already indexed and loaded, the value is immediate.”
Online platform for legal services and document preparation for businesses and individuals.
AI-powered enterprise search and assistant platform for workplace knowledge.
LegalZoom's Employee self-service is part of this use case:
Related implementations across industries and use cases
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
200 daily IT queries from live depositions bottlenecked support. An AI agent now answers routine questions, freeing humans for emergencies.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
Adoption came easy; deep integration didn't. Lawyers seconded from billable work became legal engineers, then led change firm-wide.
Mandatory logins and forms bled the funnel before recruiters saw anyone. An AI agent now guides them from application to offer via text.
Scaling AI access across a 100,000-employee workforce risked system overloads. An auto-scaling platform launched with zero downtime.
Energy market research that took weeks now closes same-day. Staff freed from chasing information to make the calls that matter.