Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
An AI automation platform connecting over 9,000 apps for millions of users, from startups to Fortune 500 companies, built on a deliberate policy of letting employees adopt whichever tools best fit their work.
That freedom created a fragmented knowledge landscape, with information scattered across dozens of internal tools and no single system of record. IT...
“Glean is a tool that speaks for itself once you start using it.”
No-code automation platform for connecting apps and orchestrating AI workflows.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zapier's Knowledge search is part of this use case:
Related implementations across industries and use cases
Six tools and a Slack chain to find one answer. A unified search layer now powers agents that run account audits in 10 minutes, not 3 hours.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Six tools and a Slack chain to find one answer. A unified search layer now powers agents that run account audits in 10 minutes, not 3 hours.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
IR research meant sifting hundreds of SharePoint docs by hand. Now specialized agents route and synthesize it—26% faster, citations sharper.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Up to an hour per alert, dozens daily—manual triage had hit a wall. AI personas now debate each in minutes; humans authorize the response.
Knowledge scattered across dozens of tools; IT fielded constant questions. Now AI answers 98% of tickets, briefs generated in seconds.
An AI automation platform connecting over 9,000 apps for millions of users, from startups to Fortune 500 companies, built on a deliberate policy of letting employees adopt whichever tools best fit their work.
That freedom created a fragmented knowledge landscape, with information scattered across dozens of internal tools and no single system of record. IT...
“Glean is a tool that speaks for itself once you start using it.”
No-code automation platform for connecting apps and orchestrating AI workflows.
AI-powered enterprise search and assistant platform for workplace knowledge.
Zapier's Knowledge search is part of this use case:
Related implementations across industries and use cases
Six tools and a Slack chain to find one answer. A unified search layer now powers agents that run account audits in 10 minutes, not 3 hours.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
Teams hunted for context across Slack and Jira. By integrating 20+ tools, AI now queries 7 years of history, saving 9 hours weekly.
Six tools and a Slack chain to find one answer. A unified search layer now powers agents that run account audits in 10 minutes, not 3 hours.
Each acquisition scattered knowledge further. Glean unified the sprawl—employees now find answers themselves instead of pinging Slack.
IR research meant sifting hundreds of SharePoint docs by hand. Now specialized agents route and synthesize it—26% faster, citations sharper.
Surging calls caused long holds and overtime. A 24/7 AI voice agent handles routine payroll, freeing 700 HR partners for advisory work.
Each incident sent engineers hunting for context from scratch, inconsistently across teams. Edwin AI now delivers it upfront.
Up to an hour per alert, dozens daily—manual triage had hit a wall. AI personas now debate each in minutes; humans authorize the response.