Key results
Avg Response Time
800 ms
Max Response Time
2 seconds
Result highlights
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The story
A software provider delivering customer engagement solutions to small and midsize businesses across telecommunications, insurance, and finance industries.
The legacy voice system relied on a sequential speech-to-text-to-speech pipeline that created significant latency, resulting in stilted conversations...
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Quotes
“Even 1 second on a phone call is extremely important.”
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The company
Roojoom
roojoom.comAI platform for automated customer journey orchestration and voice assistance.
IndustrySoftware & Platforms
LocationTel Aviv, Israel
Employees11-50
Founded2013