AI case study

Reed SmithLegal work delivery

Isolated pilots couldn't overcome lawyer autonomy. A mandatory global rollout systematically redesigned core legal workflows with AI.

Published

The story

Context

A global law firm with 1,800 lawyers across 34 offices, operating under a managing partner-led five-year strategic plan to fundamentally rethink how it creates value for clients.

Challenge

Most law firms treat AI adoption as a technology project: roll out a tool, train a few champions, and hope usage sticks. That approach couldn't...

Solution
Unlock full story

Scope & timeline

  • 1,400 monthly Harvey users firmwide
  • 700 Harvey users per day across 1,800-lawyer firm
  • 100% firm-wide associate AI certification achieved

Quotes

Unlock 8 more quotes

The company

Reed Smith logo

Reed Smith

reedsmith.com

Global law firm providing legal services across diverse industries.

IndustryProfessional Services
LocationPittsburgh, PA, USA
Employees1K-5K
Founded1877

The vendor

Harvey is a generative AI company that innovates the future of professional services with advanced AI solutions.

IndustryProfessional Services
LocationSan Francisco, California, United States
Employees251-1K
Founded2022

Use case

Reed Smith's Legal work delivery is part of this use case:

Legal Research
77 case studies(+96% YoY)
Proven impact?
LowModerateVery Strong
3.3Moderate
3.1Moderatewithin Professional Services
3.4Moderatewithin Legal & Compliance

Similar Case Studies

Related implementations across industries and use cases

78 AI case studies in Legal Research

157 AI case studies in Professional Services

140 AI case studies in Legal & Compliance