AI case study

RBC Wealth ManagementMeeting prep

Advisors spent hours digging through scattered docs. AI now drafts instant meeting briefs, saving 60 minutes per session.

Published

Key results

Data Maintenance Cost Reduction
50%
Time Saved Per Meeting
60 mins

Result highlights

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The story

Context

The fifth-largest wealth management provider in the U.S., with 2,200 financial advisors managing $689 billion in assets, having doubled its business between 2018 and 2025.

Challenge

Financial advisors spent at least an hour preparing for each client meeting, and even routine questions about how market shifts or new legislation...

Solution
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Scope & timeline

  • 95% platform adoption rate, double prior CRM
  • Agentforce meeting prep agent deployed in 6 weeks

Quotes

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The company

RBC Wealth Management logo

RBC Wealth Management

rbcwealthmanagement.com

Wealth management, investment planning, and private banking for individuals.

IndustryFinancial Services
LocationToronto, ON, Canada
Employees10K-50K
Founded1864

The vendor

AI-powered CRM platform for sales, service, marketing, and commerce teams.

IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees50K-100K
Founded1999

Use case

RBC Wealth Management's Meeting prep is part of this use case:

Document Drafting
79 case studies(+3% YoY)
Proven impact?
LowModerateVery Strong
4.4Moderate
7.2Strongwithin Financial Services
3.7Moderatewithin Sales

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