AI case study

PIMCOClient support search

Staff dug through scattered files to verify stats. An AI search tool now delivers cited, compliance-approved answers instantly.

Published|1 year ago

Key results

Projected Savings
1,000s hours
vs manual processes

Result highlights

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The story

Context

A global fixed income leader managing $2 trillion in assets serves hundreds of thousands of investors with diverse portfolios requiring precise, up-to-date product information.

Challenge

Client-facing teams struggled to answer inquiries quickly as they manually sifted through scattered databases while ensuring every statistic matched...

Solution
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Quotes

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The company

Investment management firm specializing in fixed income and alternative assets.

IndustryFinancial Services
LocationNewport Beach, CA, USA
Employees1K-5K
Founded1971

The AI provider

Enterprise software, cloud infrastructure, and consumer electronics platform.

IndustrySoftware & Platforms
LocationRedmond, WA, USA
Employees100K+
Founded1975

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