Agents manually read every email. AI now drafts responses and automates statement requests, freeing staff for complex cases.
A leading asset management company offering a wide range of investment products across equity, debt, and hybrid funds to a diverse investor base.
Support agents struggled with large volumes of investor emails, spending excessive time manually reading and categorizing messages before drafting...
“The advancements in our Gen AI generated auto responses and the automation of account statement workflows have significantly boosted productivity and customer satisfaction in our investor services. Our AI’s capability to handle large volumes of emails, deliver personalized responses, and streamline processes has greatly transformed our operations.”
Asset management firm for mutual funds and diverse investment solutions.
Enterprise software, cloud infrastructure, and consumer electronics platform.
Helped Kotak MF implement Gen AI for auto-responses and Hinglish communication capabilities.
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