AI case study

PersonioHR assistant

Every leave and payroll question landed on HR's desk. An AI assistant built into the platform now fields them automatically.

Published

Key results

Reporting Time Reduction
21%
Process Time Reduction
20%
HR Request Automation
70%

Result highlights

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The story

Context

An HR software provider serving organizations across Europe with a platform covering the full employee life cycle, from core HR and talent management to payroll.

Challenge

HR teams using the platform handled routine requests, like leave balances and payroll questions, without AI assistance. Embedding generative AI into...

Solution
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Scope & timeline

  • 95% of customers use AI assistant weekly

Quotes

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The company

Personio logo

Personio

personio.com

HR management and recruiting software platform for small and medium-sized businesses.

IndustrySoftware & Platforms
LocationMunich, BY, Germany
Employees1K-5K
Founded2015

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Personio's HR assistant is part of this use case:

Employee Support Assistant
39 case studies(+190% YoY)
Proven impact?
LowModerateVery Strong
4.9Moderate
12.0Very strongwithin Software & Platforms

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