1,000 staff waited 2 days for HR answers. Now, a GenAI bot resolves queries instantly, freeing the team for strategic work.
A value-based care technology provider and Medicare Advantage plan operator with over 1,000 full-time employees.
The HR department faced a high volume of repetitive questions about benefits and policies, diverting staff from strategic work. Employees struggled...
“As a pioneer in the generative AI space, we know that this is the technology of the future, and our goal was to make all of our teams aware of its benefits and potential.”
Value-based care platform and services for health systems and physician practices.
Cloud computing platform and on-demand infrastructure services.
Lumeris's Employee support is part of this use case:
Related implementations across industries and use cases
High case volumes bottlenecked symptom triage. Now, an AI agent instantly filters routine inquiries, freeing vet staff for urgent care.
Staff lost time hunting through scattered physical and digital manuals. Now, an AI chatbot lets them find answers using everyday language.
Staff sifted through docs across 40 apps to find answers. Now, an AI agent provides instant guidance, cutting research time to seconds.
Staff sifted through docs across 40 apps to find answers. Now, an AI agent provides instant guidance, cutting research time to seconds.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
Typing notes broke eye contact and caused late nights. Now, AI drafts records from spoken exam findings so vets stay present.
Manual scheduling took 3 days, slowing hiring. An AI agent now screens and books interviews in 29 minutes, doubling scheduled volume.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.
1,000 staff waited 2 days for HR answers. Now, a GenAI bot resolves queries instantly, freeing the team for strategic work.
A value-based care technology provider and Medicare Advantage plan operator with over 1,000 full-time employees.
The HR department faced a high volume of repetitive questions about benefits and policies, diverting staff from strategic work. Employees struggled...
“As a pioneer in the generative AI space, we know that this is the technology of the future, and our goal was to make all of our teams aware of its benefits and potential.”
Value-based care platform and services for health systems and physician practices.
Cloud computing platform and on-demand infrastructure services.
Lumeris's Employee support is part of this use case:
Related implementations across industries and use cases
High case volumes bottlenecked symptom triage. Now, an AI agent instantly filters routine inquiries, freeing vet staff for urgent care.
Staff lost time hunting through scattered physical and digital manuals. Now, an AI chatbot lets them find answers using everyday language.
Staff sifted through docs across 40 apps to find answers. Now, an AI agent provides instant guidance, cutting research time to seconds.
Staff sifted through docs across 40 apps to find answers. Now, an AI agent provides instant guidance, cutting research time to seconds.
HR manually answered routine employee questions. Now, an AI assistant searches millions of documents to instantly provide 24/7 answers.
Typing notes broke eye contact and caused late nights. Now, AI drafts records from spoken exam findings so vets stay present.
Manual scheduling took 3 days, slowing hiring. An AI agent now screens and books interviews in 29 minutes, doubling scheduled volume.
Staff spent days reformatting resumes from JPEGs and text messages. Now, AI extracts skills into standard drafts for human review.
Routine queries burdened HR. Now, an AI WhatsApp agent instantly answers remote factory workers, escalating complex issues to HR.