AI case study

OptroSystem monitoring

Observability data was locked behind 10 experts. An AI assistant now lets support and engineering run complex queries without writing code.

Published|today

Key results

Queue Time Reduction
7 mins

Result highlights

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The story

Context

A provider of enterprise governance, risk, and compliance software manages a high-throughput continuous integration pipeline running hundreds of concurrent workflows.

Challenge

Only 10 experts knew how to access observability data, while 100 people across support and engineering needed it but lacked the necessary query...

Solution
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Scope & timeline

  • 60+ staff enabled for independent investigation

Quotes

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The company

Transform how you manage risk with Optro (formerly AuditBoard). The AI-powered GRC platform trusted by over 50% of the Fortune 500. Learn more.

Location103 Foulk Road, 19803, Wilmington, Delaware, United States

The vendor

Grafana Labs logo

Grafana Labs

grafana.com

Open source observability platform for monitoring, visualization, and data analysis.

IndustrySoftware & Platforms
LocationNew York, NY, USA
Employees1K-5K
Founded2014

Use case

Optro's System monitoring is part of this use case:

AI Infrastructure
66 case studies(+147% YoY)
Proven impact?
LowModerateVery Strong
3.3Moderate
3.1Moderatewithin Product Engineering

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