Key results
First Quarter ROI
>100%
Processing Time
<2 mins
vs 30 minutes
Quality Incidents
0
Result highlights
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The story
A global developer API platform powering communications for millions of users faced a market where 67% of SaaS customers switch vendors for better integrated meeting features.
Launching a new product required specialized speech recognition expertise the team lacked. Building in-house would have cost six months and 4-6...
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Quotes
“We needed to launch a new product, Notetaker, that could record, transcribe, and analyze meetings at scale. The challenge was deciding whether to build transcription capabilities ourselves or buy from a partner.”
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The company
Nylas
nylas.comAPI platform for integrating email, calendar, and contact data into applications.
IndustrySoftware & Platforms
LocationSan Francisco, CA, USA
Employees51-250
Founded2013
Scope & timeline
- Product launch accelerated by ~6 months
- 20x usage growth in three months