Staff lost hours hunting for scattered policy documents, burying IT in FAQs. Now, a GenAI assistant surfaces precise answers in seconds.
One of the world's largest research agencies manages hundreds of policies and business system guides supporting finance, procurement, travel, budget, and acquisitions across 28 institutes.
Support teams fielded a high volume of repetitive questions, while staff struggled to locate answers scattered across hundreds of SharePoint...
“By deploying H2O.ai’s h2oGPTe inside our air‑gapped environment, we delivered a secure Generative AI assistant that surfaces precise policy and procurement answers in seconds—freeing our team to concentrate on mission‑critical improvements instead of repeating FAQs.”
U.S. government agency for biomedical and public health research.
Open-source AI and machine learning platform for enterprise data science.
Related implementations across industries and use cases
1,000 staff waited 2 days for HR answers. Now, a GenAI bot resolves queries instantly, freeing the team for strategic work.
Complex rules held agents to 4-minute responses. An AI assistant now retrieves policy data to answer citizens in 3 seconds.
Staff struggled with 18 disconnected legacy tools. GenAI agents now summarize chats and automate notes, boosting IT productivity 20%.
1,000 staff waited 2 days for HR answers. Now, a GenAI bot resolves queries instantly, freeing the team for strategic work.
Staff struggled with 18 disconnected legacy tools. GenAI agents now summarize chats and automate notes, boosting IT productivity 20%.
Staff manually cross-checked hundreds of pages. Agents now synthesize technical files to draft environmental analyses.
Auditors spent 10 months reviewing boxes of invoices. AI now reconciles the data in hours, freeing staff to investigate anomalies.
Writing case notes consumed support staff. GenAI now drafts summaries instantly, saving IT and HR nearly 10 hours of work every day.
Operations relied on local Excel sheets. Custom LLMs now translate tickets instantly and automate approvals across 600 sites.