AI case study

MediacorpAI pipeline monitoring

Flying blind across AI pipelines—no view of cost or accuracy. Observability cut compute costs 87.5% and root cause from 30 hours to minutes.

Published

Key results

Cost Reduction
up to 87.5%
Cost Reduction
64.5%
Resolution Time Reduction
~99%
vs up to 30 hours

Result highlights

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The story

Context

Singapore's national media network, engaging 99 percent of the population weekly, manages a catalog of approximately 5 to 6 million images, 150,000 hours of video, and 16,000 hours of audio, with volumes growing every month.

Challenge

As Mediacorp scaled AI across its metadata enrichment pipelines, it had no integrated view of whether models were producing accurate results or...

Solution
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Scope & timeline

  • AI monitoring expanded from 4 to 9 workflows

Quotes

The company

Mediacorp logo

Mediacorp

mediacorp.sg

National media network and public broadcaster of Singapore.

IndustryMedia
LocationSingapore
Employees1K-5K
Founded1936

The implementation partner

SoftwareOne logo

SoftwareOne

softwareone.com
Role in this case study

Helped Mediacorp implement Amazon CloudWatch observability for its generative AI workloads.

IndustryTechnology
LocationStans, NW, Switzerland
Employees5K-10K
Founded1985

The vendor

Amazon Web Services (AWS) logo

Amazon Web Services (AWS)

aws.amazon.com

Cloud computing platform and on-demand infrastructure services.

IndustryTechnology
LocationSeattle, WA, USA
Employees100K+
Founded2006

Use case

Mediacorp's AI pipeline monitoring is part of this use case:

AI Infrastructure
95 case studies(+97% YoY)
Proven impact?
LowModerateVery Strong
4.2Moderate
3.0Moderatewithin IT

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